Privacy Policy
How we collect, use, disclose, and protect information when you use the platform.
1. Information We Collect
We collect information you provide directly to us, information generated through your use of the service, and limited technical information from your browser or device. This may include account details, billing details, support messages, and product usage activity.
We also collect metadata that helps keep the platform stable and secure, such as request logs, device identifiers, and performance metrics.
2. How We Use Information
We use information to:
- provide, maintain, and improve the service;
- authenticate users and protect accounts;
- respond to support requests;
- analyze product usage and performance; and
- comply with legal and contractual obligations.
Where applicable, we may also use aggregated or de-identified data to improve product experiences.
3. Sharing and Disclosure
We do not sell personal information. We may share information with service providers that help us operate the product, such as hosting, analytics, customer support, and payment processors.
We may also disclose information if required to do so by law, to respond to lawful requests, or to protect our rights, users, and systems.
4. Cookies and Similar Technologies
We may use cookies and similar technologies to remember preferences, understand traffic patterns, and secure sessions. You can adjust browser settings to limit cookies, but some features may not work properly if cookies are disabled.
5. Data Retention and Security
We keep information only as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required by law. We use administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, or misuse.
6. Your Rights
Depending on your location, you may have rights to access, correct, update, delete, or export your personal information. To exercise those rights, contact us using the support channels provided in the product.
If you are not satisfied with our response, you may also have the right to contact your local data protection authority.